Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated?
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Pitch Notes operates under a gambling licence issued by the UK Gambling Commission (UKGC), which means we are required to comply with strict rules on player protection, fair play, and anti‑money‑laundering. Our licence number can be verified on the UKGC’s public register. This regulatory oversight ensures that the site’s content and any betting services meet legal standards.
02 What do I get with a Pitch Notes subscription compared to the free content?
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Free users have access to daily match previews, team news, and basic win/draw/loss predictions. A paid subscription unlocks detailed tactical breakdowns, exclusive statistical models, probability percentages, and early access to World Cup‑specific tips. Subscribers also receive a private Discord channel for live Q&A with our analysts. Cancel anytime through the account settings; no hidden fees.
03 What do the decimal and fractional odds formats shown on Pitch Notes mean?
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Decimal odds show the total payout per unit staked (e.g., 2.50 means you receive $2.50 for every $1 wagered). Fractional odds show profit relative to the stake (e.g., 3/2 means you win $3 for every $2 wagered). Both formats are displayed for convenience, but they represent the same probability. If you’re unsure which to use, you can switch the default format in your account preferences.
04 Can I use Pitch Notes predictions for live, in‑play betting?
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Pitch Notes predictions are prepared before matches and are refreshed after each game ends, so they are not suitable for real‑time in‑play wagering. Using them for live betting would rely on outdated odds and could lead to poor decisions. For live betting strategies, you should follow in‑play data sources or the sportsbook’s live odds feed. Pitch Notes does not provide a live odds service.
05 How do I cancel or pause my Pitch Notes subscription?
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Log in, go to ‘My Account’, select ‘Subscription’, then click ‘Cancel’ or ‘Pause’. If you cancel before the next billing date you won’t be charged again, and you’ll keep access until the end of the current period. Pausing lets you suspend the subscription for up to three months without losing your history. For assistance, contact [email protected].
06 What responsible gambling tools does Pitch Notes offer?
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Pitch Notes provides deposit limits, loss limits, session‑time alerts, and self‑exclusion options that can be set directly in your account dashboard. We also display safe‑gambling messages on all prediction pages and link to external organisations such as GamCare and BeGambleAware. If you need further help, our support team can guide you through the tools or arrange a temporary account lock. Using these features does not affect the quality of the predictions you receive.